When we talk about leadership and balance, we also need to talk about how we handle toxic behaviour in our midst and how we protect ourselves and our communities from it. As a full-time open source maintainer and project leader, I've sadly had to encounter many ungrateful, entitled or outright toxic people.

In this session I'll first show some examples, then share some coping strategies that I've successfully used to deal with them. I'll also share some things that everyone can do to help with…