When you want to make a change, the skeptics are lying in wait throughout the process. You must continually recognize them if you want the change to be sustainable. Who are they and why are they resisting?

We want to be understanding but oh, they can be annoying. We are told to increase communication, but before shouting more information, we must understand why they are irritating us.

This presentation will provide some practical tips for identifying and dealing with resistance in your organization and perhaps in your personal life too.

Target Audience: Everyone who sees a need for change but also sees resistance
Prerequisites: None
Level: Advanced

Extended Abstract:
When you want to make a change, whether it be agile, AI, cloud, microservices, or anything (!), the resistors are lurking everywhere throughout the process. You must continually recognize them if you want to create a sustainable change. Who are they and why are they resisting? We want to be understanding but oh, they can be annoying. We are told to increase the communication, but first we must understand why they are irritating us before we are tempted to shout more information at them.

This fits into the conference theme of Finding the Right Balance because leaders must continually handle skepticism surrounding the change while, at the same time, moving the process forward at a rate that attempts to work for everyone. As the Signature Track describes, this presentation will, “illuminate the area of tension in which decisions can be made, but also to show practical tips and empirical values so that teams can make the appropriate decisions.”

In a fun and enlightening way, it will point out why resistors annoy us and offer some practical tips that attendees can use on Monday morning for identifying and dealing with this resistance in their organizations and perhaps in their personal lives too.