For most people, AI means robots taking human jobs or China’s surveillance of its citizens. Despite the hype around it and its image of progress, the real workings of artificial intelligence are not widely understood. Companies are already implementing a web of algorithms to optimize manual business processes. Most of the time, the larger IT organization is not included on the journey. This talk is an overview of how IT leaders can center the development of human teams in a world that is increasingly optimized by algorithms.