Introducing SRE is a challenging endeavor. Not only does it involve technological choices and practices but also processes, organization and culture. This talk will walk through the evolution of operations/SRE at Instana. Starting in the early days with just a handful of well-meaning family-and-friends customers over platform re-architectures and team growth to the present day with customers all around the world and 365/24/7 operations. It will touch the key challenges we had to face in each of these phases and how we approached them.

Target Audience: Developers, Operators, DevOps, Project Leads, Managers
Prerequisites: None
Level: Basic